57Bet Privacy Policy – Your Information Is Completely Safe

Welcome to 57Bet. This Privacy Policy explains what information we collect when you use the 57Bet platform, how that information is used, and the steps we take to protect your privacy.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in clear, straightforward language with nothing hidden, so every user in Bangladesh can easily understand it. 57Bet's Privacy Policy is built in compliance with international data protection standards.

By using the 57Bet platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use our services.

When you create an account and use our services at 57Bet, we collect certain essential information. This falls into two main categories: information you provide directly, and information collected automatically through your use of the platform.

57Bet uses your data only for specific, necessary purposes. All use of your information is limited and transparent in accordance with our Privacy Policy.

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To securely process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To personalize your experience and inform the development of new features.
• Customer Support: To resolve issues and provide support.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Promotional Communications: To send you offers and updates only with your permission.

We never share your data with third parties for marketing or advertising purposes without your consent. You can unsubscribe from promotional messages at any time.

57Bet never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances:

• Payment Processor: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
• Security Provider: To detect fraud and ensure cybersecurity.
• Legal Authorities: When required by a court order or legal investigation.
• Audit Body: To verify license and regulatory compliance.

All third-party partners are required to adhere to our privacy standards and are strictly prohibited from using your data beyond the agreed terms.

The 57Bet website uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

• Essential Cookies: Required to maintain your login session and ensure security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookies: To detect automated bots and fraudulent activity.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain site features.

57Bet follows the highest industry standards to protect your data. Our security measures are multi-layered and continuously updated.

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
• Secure Data Center: Data is stored on physically secured servers.
• Regular Security Audits: Regularly audited by independent third-party experts.
• Staff Training: All our staff are trained in data protection.

If you believe your 57Bet account has been compromised, contact our support team immediately and change your password.

As a 57Bet user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

57Bet retains your data only for as long as necessary. Different retention periods apply depending on the type of information:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction History: A minimum of 5 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Typically 30 days to 1 year.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized. Retention may be extended if required for legal investigations.

57Bet strictly prohibits service to anyone under 18 and does not knowingly collect any data from minors.

• Age verification is carried out at the time of registration.
• Age is verified through identity documents during the KYC process.
• Any account confirmed to belong to a minor is closed immediately.
• Any data found to belong to a minor is deleted immediately.

For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact our support team. We typically respond within 48 hours.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the site.
• Support Hours: 7 days a week, 24 hours a day.

Our Data Protection Officer (DPO) reviews all privacy-related complaints. An initial response will be provided within 7 business days of receiving your complaint.